The module "Profile Reminder" needs to be activated by an Umbrella-Supporter.
Automatical Email Alerts for expired documents like credit cards, passports, visas or rail cards. One month before the expiration of the document (Passport 6 months) an automatic email will be sent to the traveller, travel arranger, company or agency administrator. This email recalls that a document will expire.
The Profile Reminder will also remember the travellers to adjust their profile in case that it has not been updated during the last 6 months. This will only happen, if the traveller received credentials. In case the traveller never received credentials no Profile Reminder is sent.
- Following logic is designed for profile reminders.
Reminder emails will be sent with the logic below.
- If the Company and/or Agency Administrators have activated the Profile Reminders a summary of all expired profiles is sent.
- One reminder is sent during 6 months. If additional documents expire during this period no reminder is sent.
- The Agency Administrator will be informed in case of an expired company credit card.
Important: The information if a profile (traveller, arranger, company admin) has received credentials is stored since 11.12.2015. All profiles which have received credentials before this date are marked as a profile without credentials. In this case the reminder is sent to the Agency Admin.
Profil Reminder Emails
Example of Profile Reminder "Expired Document"
Example of Profile Reminder "not updated last 6 months"
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