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Umbrella-Header-Midoffice-Features

Umbrella.net

Mid-office for Leisure and Business Travel Agencies

State-of-the-art technology for order management in travel organizations

Umbrella.net supports you in all tasks related to order management and ensures clean data. Impress your customers with professional customer service.

List of Interface Partners
Umbrella.net Features:
Interfaces

Automated data transmission from booking systems

Order processing and payment

Successfully managing operational processes

CRM, Analysis & more

Overview and clear customer communication

Automated data transmission from booking systems

Orders are transmitted directly from the booking systems to Umbrella.net. The automated transfer of travel data saves you a lot of time and significantly minimizes the source of errors.

Successfully managing operational processes

Manage orders

Manage orders from A to Z and always keep the overview - with Umbrella.net a piece of cake. You have everything under control at all times. Thanks to the "Agenda" module, you can also manage a task list - so you won't forget any more tasks.

Create documents

Documents such as invoices and travel programs are generated with a click. These documents are either printed out or sent by e-mail. The module "Multi-Purpose Documents" offers access to further documents such as offers or cover letters.

Payment

Enter payments, issue receipts and estimate outstanding payments. In Umbrella.net you have the finances under control! The "E-Payment" modules also enable the (PCI/DSS-compliant) processing of credit card payments.

Overview and clear customer communication

Enter customer data

Capture detailed customer data in Umbrella.net. Customer data is the basis for effective CRM. Apply the customer types private, individual, family and company to the record. The "Commercial" module opens up interesting opportunities for business customers.

Evaluations

User-friendly standard reports help you to maintain control over the order situation. Umbrella.net offers export to Excel. The "Purchasing" module also enables margin control.

Other

Various additional modules enable individual customization to the company's processes. The number of modules is huge and ranges from foreign currency and accounting to a travel app (Travel Dude).

Umbrella.net Highlights

Umbrella-Icons-Check-WhiteProven in use by many customers
Umbrella-Icons-Check-WhiteMarket leader in Switzerland
Umbrella-Icons-Check-WhiteSpecialized in the Swiss market
Umbrella-Icons-Check-WhiteFast, flexible and expert implementation
Umbrella-Icons-Check-WhiteWeb-based access
Umbrella-Icons-Check-WhiteFuture-proof programming
Umbrella-Icons-Check-WhiteAll system updates included
Umbrella-Icons-Check-WhiteFriendly customer service from Switzerland
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Customers and Testimonials

kuoni
tui
abb
lathion-voyages
montreux-monthey
croisitour
amadeus
vistajet
ivanmeyertours
jojo
“The users are thrilled about a high-quality tool and accept it extremely well. I am fully convinced of Umbrella and really like to recommend it to anyone.”
Umbrella-Customer-Quotes-Annette-Kreczy

Annette Kreczy
Managing Director of Retail-Sales KUONI

“UMBRELLA is simply very flexible and fast. This is due to the software, but also the people and the organization. This makes our work in the travel agency much easier.”
Umbrella-Customer-Quotes-Thomas-Spillmann

Thomas Spillmann
Managing Director ABB Intra Zürich

All Customers

Umbrella.net in numbers

active agencies
Managed Users
Processed Volume p.a. CHF
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